How secure are verified resale tickets on Ticketmaster?
Because safe and secure matters
We guarantee the seat you buy is the seat you get. Other sites may offer a money back guarantee or “comparable” seats if something goes wrong. But with Ticketmaster, tickets transferred or resold to you are 100% Verified and reissued to you, so they can't be counterfeited.
Ticketmaster and their partner sites sell Ticketmaster “Verified Tickets.” If you bought your tickets directly from these vendors, you can be sure that they're legitimate. The tickets are in your Ticketmaster account.
Ticket Types
This price is often called “Face Value” and it is retained entirely by the Event Organizer. The majority of tickets sold by Ticketmaster are standard tickets. Resale Tickets - Resale tickets are tickets sold by fans, season ticket holders and professional ticket brokers.
what is difference on ticketmaster between “standard ticket” and “verified resale ticket”? Verified resale means it's being sold by a private party, usually a scalper, not Ticketmaster. They are just acting like a marketplace, like Stubhub.
Special note about resale tickets purchased from TicketExchangebyTicketmaster.com: except for canceled events (as explained in Canceled, Postponed, Rescheduled and Moved Events, above), there are no refunds, exchanges, or cancelations once a request is submitted to us.
Artists choose to use Verified Fan to give their fans a better chance at buying tickets by creating an extra line of defense against bots and professional resellers who are looking to get tickets for profit. By registering for a Verified Fan sale, you are letting us know that you're interested in purchasing tickets.
Verified Resell is someone else selling you their ticket through Ticketmaster's site, which makes it completely secure and verified that you are purchasing a legit ticket.
It normally takes around 48 hours for the order to be processed, and during this time you may not be able to see the order in your online account. This is normal and it will be added once the process is complete.
- Check if the seller has any negative feedback, and be sure the payment page is secure. Secured pages tend to have a padlock in their address bar, which can come in handy when spending a hefty sum.
- Pay attention to the ticket prices. ...
- Get a Receipt.
Before agreeing to anything, check the official event website and make sure the tickets have gone on sale. If they are available, it is much safer to buy directly through the venue's website or their authorised ticket agents. Buying from an unknown source could cost you so much more.
Do Ticketmaster tickets have a barcode?
Once you've purchased your mobile tickets on Ticketmaster, you can always rest assured you're getting the seats you paid for. The barcode on your mobile ticket includes technology to protect it, which means screenshots or printouts of your ticket will not be scannable.
If resale is available, you'll be able to list your tickets for sale. If resale is not available, you'll see a message detailing that the Event Organizer has not enabled resale for your event, and therefore selling your tickets through Ticketmaster is not an option.
If you've sold tickets on Resale for an event that gets postponed or rescheduled, you will receive payment 10-12 working days after the new date. If the event is cancelled you will automatically be refunded and notified, so there is no need to contact us.
The prices of tickets listed for Resale tickets are set by their sellers. It's up to the seller to list their ticket(s) for the original price they paid, inclusive of fees – or at a lower price. We always show the face value during the checkout process, so there aren't any hidden costs.
Verified Resale (pink) seats are seats being resold from other fans and brokers. When you resell on Ticketmaster your tickets will show on the seating chart along with face value tickets.
The bottom line: Yes, StubHub is legit, and they're a safe option for buying and selling tickets online. At the end of the day, every online transaction has its risks. It may have happened to some StubHub buyers and sellers, but most online-based companies have their share of customer horror stories, too.
The ticket buyers assume the high prices they're seeing are official because they think they've arrived at the venue's box office. Then brokers fulfill their speculative sales by buying directly from venues like Grantham's at cost – often not until a consumer has already purchased the tickets at a premium.
The only issue is that neither Ticketmaster or StubHub discloses this fee until sellers are in the process of listing their tickets. According to sellers, both resale services take a 15% commission from ticket sales at this point in time.
Ticketmaster will maintain the taxpayer information in a secure database.
Make sure the event is on sale. Verified Fan access codes are sent out before the event goes on sale, but won't work until the event is actually on sale. You must be signed in with the same email address used to register. You must enter the access code exactly how it appears in your text or email.
How are verified fans chosen?
This email is only a confirmation of receiving your request to become a Verified Fan. Those who registered during the registration window and pass the Ticketmaster analysis will then be randomly selected to receive an offer code from Ticketmaster.
Due to new government regulations, our payment processor requires your Social Security Number in compliance with tax laws. Your information is stored securely. For more information, please read our Tax Reporting Disclosure.
Yes, it's safe. When you transfer a ticket, the person you are sending the tickets to must accept the tickets in our secure marketplace. When they accept their ticket, we issue a new barcode to them. This keeps you protected and they get secure tickets they can trust.
Other sites may offer a money back guarantee or "comparable" seats if something goes wrong. But with us, even tickets transferred or resold to you are 100% verified and issued in your name so they can't be counterfeited.
Get your tickets within 10-14 business days. Tickets are printed within 7 days of purchase and shipped via USPS First Class Mail. Once printed, we will email to let you know they are on their way. Tickets should arrive no later than 7 business days after they've been printed.
If you're using your mobile app, select “ticket details” to view your barcode number. Please Note: Barcodes may not be visible if there is ticket delivery delay or if you're viewing them through your digital wallet.
Your tickets will be located in your account and will be available for you before the event. Visit My Account to locate your Electronic/eTicket type. Mobile Entry is the easiest and safest way to access tickets to your events.
Re: No barcode after accepting the ticket
This timeframe can range from 24, 48, or even 72 hours. This is done to prevent potential fraud or security issues. But, no need to worry on that actually as you do have the tickets! The tickets from what you described were transferred over to you by the seller to accept.
You do not need to print your tickets. The ticket barcode can be scanned at the venue from the screen of your smartphone. By turning up the brightness on your phone screen you'll be able to scan your ticket quickly and easily, getting you into the venue quicker.
...
StubHub.
| Type | Subsidiary |
|---|---|
| Parent | Viagogo |
| Website | stubhub.com |
Why have I got a 70p refund from Ticketmaster?
HI Stephen this is normally a refund of postage when an event has changed to e-ticket we will normally send an email to advise as well.
To be eligible for any available credits or refunds, you must have purchased your tickets directly from Ticketmaster or Live Nation, and the tickets must be transferred back to your online account. Once the tickets have been transferred back to you, please contact Fan Support to complete your request.
The bottom line: Yes, StubHub is legit, and they're a safe option for buying and selling tickets online. At the end of the day, every online transaction has its risks. It may have happened to some StubHub buyers and sellers, but most online-based companies have their share of customer horror stories, too.
How do I check if my tickets are valid or authentic? We can't verify tickets bought from a 3rd party. The only way to know your tickets are authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.
To sum up, Ticketmaster should be your top choice for better prices, more protection, and smoother delivery. While StubHub is the better choice if you're hoping to find great tickets for in-demand and sold out events, and could help you make some money if you ever want to resell.
...
StubHub.
| Type | Subsidiary |
|---|---|
| Parent | Viagogo |
| Website | stubhub.com |
If you choose to sell your tickets today, you'll typically receive your payout within seven days. If you list them on the Ticketmaster Marketplace, you'll typically be paid within seven days after your tickets sell. Need to sell your tickets today? Head to My Account to see if an offer may be waiting for your tickets.